Global Humanitarian Communications Manager

Save the Children International has an exciting opportunity for a Global Humanitarian Communications Manager to join our global team.

Team and Job Purpose
 

To activate our global external engagement during major humanitarian emergencies to drive global income and influencing to enable the greatest impact for children. Partnering with Country Offices and Members to deliver integrated communications packages at a global scale, that are audience focused, fast to market and aligned to our Global Engagement Framework.   

To manage our global external engagement response during major humanitarian emergencies to ensure we are timely, effective, and impactful. This role involves works across different functional and geographical boundaries to deliver integrated responses to maximise audience engagement, support fundraising efforts, drive influencing, and strengthen brand equity for sustained impact. The role works directly with Country Offices to deliver fast, effective communication packages for a global audience in response to sudden onset, multiple, complex, and protracted emergencies, to enable the greatest impact for children.

Job Title: Global Humanitarian Communications Manager

Reports To: Global Humanitarian Communications Strategic Lead

Work Pattern: Hybrid/Remote with flexible working options available 

Contract Length: Permanent

Grade: P4

Location: Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit: Hiring Locations

Time Zone (that the role holder must be available to work in): Central (GMT + / - 3)

Right to Work: The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment

International Travel Requirements: Yes, up to 20% 

Budget Responsibility: None

People Management Responsibility: None

Principle Accountabilities

• Manage the integrated global communication activation across communications, media, content, digital, during major humanitarian emergencies, ensuring all messaging is timely, effective, and impactful. Acting as the humanitarian emergency communications focal point and project manager, ensuring integration and clear lines of communication.

• Coordinate with and act as the focal point for Country Offices and Members to deliver rapid, comprehensive communication packages for sudden onset and ongoing emergencies, ensuring cohesive global messaging.

• Develop and implement audience engagement strategies that support fundraising, advocacy, and brand equity, ensuring alignment with Save the Children's mission and values.

• Monitor ongoing and protracted crises across the external environment to horizon scan potential escalation. 

• Manage global communications packages for priority humanitarian moments and major anniversaries.

• Foster a collaborative environment that values diversity and upholds Save the Children's commitment to equity and inclusion.

• Monitor and evaluate communication efforts during emergencies, using data to refine strategies and report back to stakeholders, ensuring continuous improvement and accountability.

Experience and Skills

Essential

1. Strategic Thinking: The ability to develop and implement communication strategies that align with the organisation’s values and mission.

2. Global Perspective: Capability to understand and navigate through different cultural contexts to maximise impact and ensure cultural competence in all communications.

3. Humanitarian Emergency Communication: Expertise in managing communications during crises, ensuring timely and coherent messaging. Ability to work at pace under pressure, outside normal working hours and across multiple contexts.

4. Cultural Competency: Demonstrated understanding and respect for different cultures and the ability to work inclusively with diverse teams. 

5. Analytical Skills: Ability to monitor and evaluate communication efforts and use data to refine strategies for improved outcomes.

6. Foundation of Experience in communications within a charitable, humanitarian, or non-profit context.

7. Proficient Experience in managing communications during emergency situations.

8. Considerable Experience in working collaboratively with cross-functional and geographically diverse teams.

Education and Qualifications 

Essential

Education:

1. A degree in Communications, Journalism, Public Relations, International Relations, or a related field, or equivalent demonstrable experience.

Desirable

1. Recognised qualifications in media relations, digital communications, or crisis communications are desirable.

2. Proficiency in Arabic, French of Spanish.

Working at Save the Children International

Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.

We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, Ambition for Children 2030, and reach every last child.

Diversity, Equity and Inclusion and Equal Opportunities

DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.

We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.

Reasonable adjustments will be made should any candidate invited to interview require this.

Application Information

Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found here via the job listing. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.

Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.

Our recruitment process:

1. Application review by our recruiting team based on your CV and cover letter
2. Two-stage competency-based interviews with the hiring team
3. Some recruitment may include an additional assessment or case study stage, or a third stage interview
4. If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks

We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse. All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.

Save the Children does not charge a fee at any stage of the recruitment process.